Alternative Health Concepts will accept a return of any product purchased from us, regardless of reason, unopened or partially used, within 60 days of receipt of product by the original purchaser. The reason for return is important for our understanding and ongoing research into a particular product’s use, we will accept the return regardless of the reason. Alternative Health Concepts will accept a return of any unopened and unused product purchased from us within 60 days of receipt of product meeting the following conditions:
- The product is in its original, undamaged and unmarked packaging; suitable for resale.
- The product does not have any special handling or storage requirements (i.e. refrigeration).
- 6 or more bottles or packages of the product were not ordered at the same time.
In any case, all returned product requires approval from Alternative Health Concepts, prior to sending anything back. Please call (855) 424-6776, or email us at firstname.lastname@example.org for a return authorization. All shipping and handling charges are the sole responsibility of the customer.
Refunds will only be credited in the amount of original purchase less shipping and handling fees, to the same credit card that was used for the original purchase and will be issued once Alternative Health Concepts receives the merchandise and verifies it with the return authorization.